Terms of Service

Effective Date: January 1, 2025

Welcome to Silk Road Organics! These Terms of Service govern your use of our website (silkroadorganics.net) and purchase of our products. By accessing our Site or making a purchase, you agree to these terms. Please read them carefully.

1. General Terms

• By using this Site, you confirm that you are at least 18 years old or have the consent of a legal guardian.
• We reserve the right to refuse service to anyone for any reason.
• Your use of our products is at your sole risk. We do not guarantee specific results.

2. Products & Orders

• Product Availability: We try to keep our products in stock, but availability is not guaranteed.
• Pricing & Accuracy: Prices are listed in USD and may change without notice. We strive for accuracy but are not responsible for typographical errors.
• Order Acceptance: We reserve the right to refuse or cancel any order at our discretion.

3. Payments & Billing

• All transactions are processed securely through Shopify and third-party payment gateways.
• You agree to provide accurate and complete payment information.
• If a transaction is declined, we may cancel your order or request an alternative payment method.

4. Shipping & Delivery

• We ship orders within the United States.
• Shipping times are estimates and not guaranteed. We are not responsible for delays beyond our control.
• Once shipped, we are not responsible for lost or stolen packages. For delivery issues, please contact the carrier.

5. Returns & Refunds

• Please refer to our Return & Refund Policy for details on eligibility and the process.
• If a product arrives damaged or defective, contact us for a resolution within seven days.

6. Use of the Site

• You agree not to use our Site for any unlawful, fraudulent, or harmful activity.
• Unauthorized use, copying, or distribution of our content, trademarks, or products is strictly prohibited.

7. Health Disclaimer

• Our products are not intended to diagnose, treat, cure, or prevent any disease.
• Consult a healthcare professional before using any supplement, especially if you have a medical condition, are pregnant, or are taking medication.

8. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages related to your use of our products or Site.
• Our maximum liability for any claim is limited to the amount you paid for the product.

9. Privacy Policy

• Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

10. Third-Party Links & Services

• Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Changes to These Terms

• We may update these Terms of Service at any time. Changes will be posted on this page with an updated Effective Date.

12. Contact Information

For questions about these Terms of Service, please contact us:

📧 Email: [Your Support Email]

By using our Site, you acknowledge and agree to these Terms of Service. Thank you for choosing Silk Road Organics!