Contact Information Policy

Effective Date: January 1, 2025

At Silk Road Organics, we value your questions, concerns, and feedback. We are committed to providing excellent customer service and ensuring that you have a seamless experience when purchasing our Pure Himalayan Shilajit. Below is how you can reach us for assistance.

1. How to Contact Us

If you need support, have inquiries about your order, or require product information, you can reach us through the following channels:

📧 Email: Info@silkroadorganics.net

2. Order Inquiries & Assistance

For assistance with an order, please provide:

• Your order number
• Your full name
• A detailed description of your issue

This helps us resolve your concern as quickly as possible.

3. Product Information & General Inquiries

If you have questions about our Shilajit products, how to use them, or their benefits, please check our FAQ page or email us at info@silkroadorganics.net.

4. Reporting Issues or Complaints

If you experience any issues with our product or service, we encourage you to contact us via email and we will work diligently to resolve your concern.

5. Updates to This Policy

We may update this Contact Information Policy as needed. Any changes will be posted on our website, and your continued use of our services indicates your acceptance of these updates.

If you have any further questions, feel free to contact us. We appreciate your support. Thank you for choosing Silk Road Organics, Shilajit!